How Conversational Intelligence Drives Agent Productivity and ROI
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Opus Research and Uniphore talk about how Conversational Intelligence boosts agent output, customer satisfaction, and telecom ROI.
Join this webinar:
- Address the key issues facing telecom call centers
- Utilizing conversational intelligence, agents can be empowered while the customer experience is improved.
- Techniques to cut down on after-call work and average handle time
- Customer use case and business utilization of Uniphore’s U-Assist Aftercall Max
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